Frequently Asked Questions

We roast fresh every week in Kiama, NSW, so your beans are usually just a few days to two weeks off roast when they head out the door. For the best flavour, enjoy them within a few weeks of opening.
We ship Australia-wide, from the big cities to regional towns. Every order is sent with Australia Post.
Yes! Shipping is free on all coffee orders within Australia. No worries.
We currently ship within Australia only. We don’t ship to New Zealand just yet, sorry Kiwi coffee lovers!
Orders are delivered by Australia Post and usually arrive within 4 to 7 business days. Regional and remote areas can take a little longer.
Absolutely. Just log in to your account to pause or cancel your subscription any time. If you need a hand, get in touch and we’ll sort it out.